Since we have already drafted the specific Exchanges & Refunds and Refund Policy as separate pages, your main Terms & Conditions page serves as the legal backbone of the site.

Based on the Life Mobile reference you provided, here is the final, comprehensive Terms & Conditions page tailored for Digitek.lk.


Terms & Conditions

Welcome to Digitek.lk. These terms and conditions outline the rules and regulations for the use of Digitek.lk’s Website.

Digitek.lk is located at: 35/S-2, Main Street Pettah, Colombo 11

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Digitek.lk’s website if you do not accept all of the terms and conditions stated on this page.

1. Cookies

We employ the use of cookies. By using Digitek.lk’s website, you consent to the use of cookies in accordance with our privacy policy. Most modern interactive websites use cookies to enable us to retrieve user details for each visit and to enable the functionality of specific areas to ease the experience for visitors.

2. License & Intellectual Property

Unless otherwise stated, Digitek.lk and/or its licensors own the intellectual property rights for all material on Digitek.lk. All intellectual property rights are reserved. You may view and/or print pages from https://digitek.lk for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from https://digitek.lk
  • Sell, rent, or sub-license material from the website.
  • Reproduce, duplicate, or copy material from the website.

3. Pricing, Availability & Orders

  • Price Confirmation: The list price displayed may not always represent the latest price. We request all customers to call or WhatsApp 0772776691 to confirm the price and availability before placing an order.
  • Order Acceptance: Your order is an offer to buy. Acceptance occurs only when we have confirmed the product is in stock and ready for delivery/pickup. An automated “Order Confirmation” email/SMS is merely an acknowledgment of receipt.
  • Out of Stock: If a customer orders an out-of-stock product via the payment gateway, the only remedy available is a refund of the money paid.

4. Payments & Handling Fees

We accept payments through secure banking gateways. The following handling fees apply to the cart total:

  • Visa & MasterCard: 3.0% Handling Fee (Processed via Seylan Bank)
  • AMEX / FriMi: 3.0% Handling Fee (Processed via Nations Trust Bank)
  • Pay by Genie: 3.0% Handling Fee (Processed via Dialog Genie IPG)
  • Cash on Delivery (COD): Available for Colombo 1-15 and selected suburbs. All COD orders are subject to telephonic confirmation by our staff.

5. Delivery & Store Pick Up

  • Inspection: Please check your ordered product(s) for any physical damage prior to accepting delivery. Digitek.lk will not be liable for goods damaged in transit if the Proof of Delivery (POD) is signed.
  • Store Pick Up: Products ordered for store pickup must be collected within 1 week. Digitek.lk reserves the right to dispose of products not collected within one month.
  • Delays: Delivery generally takes 2 to 7 business days. Digitek.lk cannot be held liable for delays caused by third-party courier companies.

6. Communication Monitoring

For quality control, training, and security purposes, we may record or monitor website activity, WhatsApp chat history, emails, and phone calls in accordance with the law.

7. Product Descriptions & Images

Digitek.lk attempts to be as accurate as possible. However, we do not warrant that product descriptions, specifications, or images are 100% accurate or error-free. If a product is not as described, please contact us immediately for a replacement or alternative solution at our discretion.

8. Variation of Terms

Digitek.lk reserves the right to revise these Terms and Conditions at any time. Such variations shall become effective immediately after being posted on the website. By continuing to use this website, you are deemed to have accepted the varied Terms and Conditions.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

  • Email: [email protected]
  • WhatsApp/Phone: 0772776691
  • Address: 35/S-2, Main Street Pettah, Colombo 11.